About Us
Luggage Direct is an Australian owned and run business, specialising Brand Name luggage at affordable prices. The company started in 1993 and was the first independent luggage retailer to sell online in Australia. Luggage Direct now operates a Top 5 Ecommerce store across Australia, and 4 massive “bricks & mortar” superstores in Brisbane:
Northern Suburbs – Kedron
Inner City – Woolloongabba
Eastern Suburbs – Carina Heights
Southern Suburbs – Macgregor
This buying power enables Luggage Direct to buy 40ft containers of luggage direct from the major manufacturers, and sell directly to the public at affordable prices. In addition, we offer a Price Beat policy to ensure our customers always win!
CUSTOMER SERVICE
Luggage Direct’s highly trained and knowledgeable staff, are our Competitive Advantage! Every staff member’s goal is to understand where you are travelling to, and to provide you with every assistance in deciding what luggage and accessories, best suits your needs. They love to guide you through the key luggage questions of:
Cabin, Medium, Large or a Set?
Better stronger Japanese Hinomoto wheels?
No Zips/Double zips/Double Tooth Zips/standard zips?
SHOWROOM TRADING HOURS
Monday to Friday 9:30am to 5:30pm
Woolloongabba Monday to Friday 9:30am to 7:00pm
Saturday 9am to 5pm
Sunday 10am to 4pm
Online Store Open 24/7
QUALITY
We only stock High and Medium quality brands, as baggage handlers are too severe on budget luggage. All our products are backed by genuine Manufacturer’s Warranties. Our key Brands are:
SAMSONITE, DELSEY OF PARIS, VOLAIR, ANTLER, DELPHIN, AMERICAN TOURISTER, PACSAFE, HIGH SIERRA, TOSCA, BLACKWOLF, KORJO and GO TRAVEL.
FREE DELIVERY AUSTRALIA-WIDE**
We offer Free Shipping for all orders over $75 to the whole Eastern Seaboard of Australia, including Qld, NSW and Victoria!
For orders under $75 there is a $10 shipping fee per order.
(Additional Delivery fees apply for WA, NT, SA & TAS).
EASY RETURN POLICY
Even if you simply change your mind we'll happily take your purchase back and refund you. See our Returns Policy.
Any questions, send us an email or call 1300 LUGGAGE to speak to one of our friendly Luggage
SOCIAL MEDIA
You can connect with Luggage Direct via Facebook, and YouTube