This Adaptor can be used in the following countries:
American Samoa, Anguilla, Antigua, Aruba, Azores, Bahamas, Bangladesh, Barbados, Belize, Bermuda, Bolivia, Brazil, Cambodia, Canada, Cayman Islands, China, Colombia, Costa Rica, Cuba, Ecuador, El Salvador, Guam, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Laos, Lebanon, Liberia, Maldives, Mexico, Micronesia, Montserrat, Netherlands Antilles, Nicaragua, Niger, Okinawa, Panama, Peru, Philippines, Puerto Rico, St. Vincent, Saudi Arabia, Tahiti, Taiwan, Thailand, Tobago, Trinidad, United states, Venezuela, Virgin Islands (US & Britain), Yemen.
We offer Free Shipping for orders over $75. For orders under $75 there is a $10 shipping fee per order. (Additional Delivery fees apply for W.A, N.T, S.A & TAS ).
How long will it take to receive my order? All products on the website are available In stock, unless stated otherwise. Our products are typically dispatched from our warehouse within 1 - 2 business days from the time we process your payment.
We have partnered with Australia’s leading courier companies Toll Ipec, Fastway Couriers and the corporate division of Australia Post (eParcel) to ensure fast, safe and efficient shipping right around Australia. For larger items which need to be sent via courier a street address is mandatory. Rest assured that we will use the most efficient one depending on the product and your area. Through our strong delivery partner relationships we can deliver to your home, workplace, PO Box – even if you’re rural / regional based. For peace of mind, all items are covered with full postage insurance and a tracking number.
If you select the 'Authority to leave' option while checking out, we will leave your order on your doorstep even if no one is around to receive it. Please note in this case Luggage Direct or the courier company cannot be held responsible for lost or damaged deliveries after they have been dropped off.
We are not happy unless you are happy - simple as that! We understand you want to be comfortable purchasing the right luggage either for yourself or for your friends and family. That's why we have extended our Money Back Guarantee, if you are not 100% satisfied with your purchase you may return the items within 30 days from date of invoice, for a full refund (excluding postal charges). Items must be in brand new, unused condition, with all tags still attached.
For all returns Luggage Direct requires your full name, receipt and order number along with the goods which must be unused and have all original tags still attached. You can contact our Customer Service Team at firstname.lastname@example.org (or (07) 3846 6411) to advise of your return. Upon receipt, we will refund the full purchase price of the products excluding return postage.
Luggage Direct has been providing top quality brand name Luggage to Australians since 1995. We do not sell any seconds or copies, or as some do, repaired products. Our products are original factory direct. They are bought from registered Australian suppliers/manufacturers and carry their full warranty. Should the product not be in original condition, please contact us before returning it as this may save you some unnecessary costs. We recommend that you return your unwanted items using registered post. We will not be held responsible if returned items are lost or damaged in transit.