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TOP LUGGAGE BRANDS |
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Helpful Information |
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WE PROUDLY ACCEPT |
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DISPATCH & FREIGHT
**Please note that we only ship within Australia **
Please note all prices are in AUD.
FREIGHT PRICES
Brisbane Metro and Gold Coast = Free delivery
QLD = $10 Per Order
NSW, ACT = $10 Per Order
VIC, SA = $15 Per Order
TAS, NT, WA = $20 Per order
DELIVERY TIMES
Internet orders are dispatched daily, Monday to Friday. All orders received before 9.30 pm Brisbane time are dispatched the next-day. Orders received after 9.30 pm are dispatched with in 2 business day.
Shipping is sent by Australia Post*. Delivery time frames are:
Brisbane & Gold Coast = 2-3 working days
Queensland = 2-3 working days
Melbourne and Sydney = 4-5 working days
NSW = 5-6 working days
VIC = 5-6 working days
SA, NT, TAS and WA = 5-7 working days
* For guaranteed delivery, a customer must request insurance of $5 per package. This request can be chosen at the freight page when you choose your freight and will be added to your bill.
In the unlikely event that a package is lost in transit, Luggage Direct cannot accept responsibility for items lost by Aust Post.
MONEY BACK GUARANTEE
All Luggage Direct products come with a Money-Back Guarantee.
If you are not 100% satisfied with your purchase, you may return the items within 30 days of purchase, for a full refund except postal charges.Items must be in brand new, unused condition, with all tags still attached. Please email info@LuggageDirect.com.au to arrange for a return.
Upon receipt, we will refund the full purchase price. Shipping costs, if any, are not refundable.
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