About Us

Luggage Direct is an Australian owned and run business, specialising Brand Name luggage at bargain prices. The company started in 1993 and was the first independent luggage retailer to sell online in Australia . Luggage Direct now operates a Top 5 Ecommerce store across Australia, and 4 massive “bricks & mortar” superstores in Brisbane:

Northern suburbs – Kedron

Eastern Suburbs – Carina Heights

Southern Suburbs – Macgregor

Central Brisbane – West End

 

This buying power enables Luggage Direct to buy 40ft containers of luggage direct from the major manufacturers, like Samsonite, IT Luggage, Delsey and Antler, and to sell directly to the public at unbeatable prices. In addition we offer a Price Beat policy to ensure our customers always win!

 

CUSTOMER SERVICE

Luggage Direct’s highly trained and knowledgeable staff, are our Competitive Advantage!  Every staff member’s goal is to understand where you are travelling to, and to provide you with every assistance in deciding what luggage and accessories, best suits your needs.  They love to guide you through the key luggage questions of:

2 or 4 wheels?

Soft or Hard?

Cabin, Medium, Large or a Set?

Better stronger Japanese Hinomoto wheels?

No Zips/Double zips/Double Tooth Zips/standard zips?

 

SHOWROOM TRADING HOURS

Online: 24/7

Stores: Monday to Friday - 9 am to 6 pm & Saturday and Sunday - 9am to 5 pm

QUALITY

We only stock High and Medium quality brands, as baggage handlers are too severe on budget luggage. All our products are backed by genuine Manufacturer’s Warranties. Our key Brands are:

SAMSONITE, DELSEY OF PARIS, LOJEL, VOLAIR, ANTLER, IT LUGGAGE, DELPHIN, AMERICAN TOURISTER, PACSAFE, HIGH SIERRA, EXPLORE PLANET EARTH, BLACKWOLF, KORJO, TRAVELON and GO TRAVEL.

 

FREE DELIVERY AUSTRALIA-WIDE**

We offer Free Shipping for all orders over $75 to the whole Eastern Seaboard of Australia, including Qld, NSW and Victoria!  As well as Adelaide Perth and Hobart!

For orders under $75 there is a $10 shipping fee per order.

(Additional Delivery fees apply for W.A, N.T, S.A & TAS ). 

 

EASY RETURN POLICY

Even if you simply change your mind we'll happily take your purchase back and refund you. See our Returns Policy.

Any questions, send us an email or call 1300 LUGGAGE to speak to one of our friendly Luggage

 

SOCIAL MEDIA

You can connect with Luggage Direct via Facebook, and YouTube